PC-EFTPOS (now called Linkly) is Australia’s largest provider of software that integrates an EFTPOS machine with a point of sale. In this article, we outline what PC-EFTPOS does, which merchants can use PC-EFTPOS, and the main features of the solution.
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What is PC-EFTPOS?
PC-EFTPOS, now known as Linkly, is software that allows a merchant to integrate their EFTPOS machine with their point of sale software.
This means that transactions that are made on the point of sale are automatically sent to the EFTPOS machine, so there no need to manually type in the transaction value on the EFTPOS machine.
The benefit of this integration is that transactions are faster, there is less chance of a keying error (e.g. typing $2 instead of $20), and totals should line up for easy reconciliation at the end of the day.
PC-EFTPOS have about 180,000 EFTPOS machines in market, which makes them the largest provider of integrated EFTPOS solutions in Australia. Their extensive merchant list includes Woolworths, David Jones, JB Hi Fi, Bunnings and more.
PC-EFTPOS has a surprisingly large range of capabilities, including:
- Windows, Linux, Android, iOS and browser POS compatibility
- Buy Now Pay Later acceptance (Zip Money, Afterpay, Bundll)
- Digital wallet acceptance (Alipay and Wechat Pay)
- Gift cards and loyalty programs (Qantas, Givex, Wright Express, Vii and more)
Can I use PC-EFTPOS?
Most likely yes. But you’ll need to check whether your bank offers PC-EFTPOS with one of their merchant solutions and that you use a point of sale software provider that integrates with PC-EFTPOS. We outline the compatible providers below.
Which banks sell PC-EFTPOS?
PC-EFTPOS does not sell their solution directly. They sell it through their banking partners.
You can get PC-EFTPOS through the following banks:
- Westpac (including St George)
- Bendigo Bank
Which point of sale companies integrate with PC-EFTPOS?
PC-EFTPOS was the first software solution for integrating point of sale software with EFTPOS terminals. Because of this, they integrate with the largest number of point of sales companies — over 500 different POS applications.
You can find the full list of integrated point of sales partners here. Some of the big names include:
Which EFTPOS machines are compatible with PC-EFTPOS?
PC-EFTPOS is compatible with EFTPOS machines commonly offered by major banks. These include:
- Verifone VX690, VX810, VX820
- Ingenico IWL20, IWL252, ICT250, IPP350, Move 5000
- XAC 8006
- CBA Albert
How much does PC-EFTPOS cost?
PC-EFTPOS does not charge merchants directly. However, banks will often ‘price in’ the cost of PC-EFTPOS into their merchant fees.
For example, Westpac’s PC-EFTPOS solution is called the EFTPOS 1i. Westpac does not offer pricing plans or public blended rate pricing, but they will assess the merchant on a case-by-case basis. This transaction fee will include the cost of PC-EFTPOS.
PC-EFTPOS support information
Where can I get PC-EFTPOS support?
For critical incidents, you should consider calling your bank on one of the following numbers:
|ANZ Helpdesk:||1800 039 025|
|Bendigo Helpdesk:||1300 132 741|
|CBA Helpdesk:||1800 230 177|
|First Data Helpdesk||1800 243 444|
|NAB Helpdesk:||1300 369 852 (Option 2)|
|St George Helpdesk:||1300 650 977|
|Suncorp Merchant Services:||1800 836 055|
|Westpac Helpdesk:||1800 029 749|
PC-EFTPOS have a dedicated support team for all immediate servicing enquiries that can be contacted on (02) 9998 9800. The PC-EFTPOS help desk is open 8am-10pm Monday to Friday, 9am-5pm Saturdays, and 10am-3pm on Sundays.
For general support enquiries, you can also email PC-EFTPOS support at email@example.com
Where can I download PC-EFTPOS software?
PC-EFTPOS have a downloads page where they host:
- The latest official software releases
- Development tools
- Speciality EFTPOS machine drivers
- Installation and user guides
You can access the PC-EFTPOS downloads page here.