Live Eftpos Black Review: Earn Qantas Points But Way Too Expensive

Live Eftpos Black enables merchants to earn Qantas points by taking payments through their EFTPOS machine. But this also comes with very high fees that make this product unsuitable for almost all merchants.

Live EFTPOS Black Machines
Live Eftpos Black
Eftpos
Visa
Mastercard
American Express
Diner's Club
UnionPay
Apple Pay
Google Pay
Samsung Pay
Zip Money

Our take on Live Eftpos Black

Live Eftpos Black enables merchants to earn Qantas points by taking payments through their EFTPOS machine. But this also comes with very high fees that make this product unsuitable for almost all merchants.

Pros

  • Earn Qantas points by accepting cards through your Live Eftpos machine
  • One of the few solutions that accepts Zip Money through the eftpos machine
  • Allows integration between the EFTPOS machine and point of sale
  • Can settle funds into any bank account

Cons

  • Some of the highest transaction fees in the market (up to 2.355% per transaction for credit, 2.00% for debit)
  • Expensive terminal rental at $34 per month
  • Integrated EFTPOS setup and configuration fee of $99
  • No least cost routing
  • Settlement takes up to 3 days
  • Billed as a mobile terminal but actually a full-size device that can take payments anywhere

What is the Live EFTPOS Black?

Live Eftpos Black enables businesses to accept credit card transactions on the go, as well as accumulate Qantas points for doing so.

Although Live Eftpos call their eftpos machine a ‘mobile terminal’, it is nothing like a Square Reader or PayPal Here. They offer the smallest ‘full-size’ EFTPOS machine that can be used through 4G, so you can take payments anywhere.

Live Eftpos allows merchants to accept a broad range of credit card types, including EFTPOS, Visa, Mastercard, American Express, Diner’s Club and UnionPay. Plus Zip Money, Apple Pay, Google Pay and Samsung Pay.

At the same time, just by accepting card payments, merchants can earn up to 1 Qantas Point per $1 transacted through the payment device for Visa and Mastercard, and 1 Qantas Point per $2 transaction for American Express and Diner’s Club.

Pricing

Transaction Fees

Live Eftpos offers a fixed transaction fee of 2.355% for credit cards (Visa, Mastercard, American Express, Diner’s Club, and Union Pay) and 2.00% for debit/EFTPOS transactions. This includes transactions that are processed through mail order/telephone order (MOTO) mode.

The benefit of the fixed transaction fee structure is that merchants will never be too surprised with their merchant service fee bill.

However, it should be noted that banks can offer a fixed pricing plans that also give clarity on pricing with fees around 1.2% to 1.5%. In fact, even famously expensive providers, such as Square and PayPal, offer transaction fees below 2.00%.

With this in mind, Live Eftpos transaction fees are very expensive.

Other Costs

The cost to rent a Live Eftpos Black machine is fixed at $34 per month.

Although traditional banks also offer terminal rental for $30 per month, other competitors, such as the mobile Square Reader, allow merchant to purchase the card reading device outright for only $64.90 and the merchant owns it forever!

Live Eftpos claim that they do not charge installation fees. But if a merchant chooses to integrate their terminal with their point of sale, then there is a $99 setup and configuration fee. If you do not integrate your terminal with your point of sale, then there are no installation fees.

Live Eftpos does not have lock in contracts and does not charge other monthly fees or exit fees.

EFTPOS Live Qantas Points

Earn Qantas points through your Live Eftpos Black terminal

Features

Qantas Rewards

Live Eftpos Black allows merchants to earn Qantas points through the Qantas Business Rewards program just by accepting payments, this is a very unique selling proposition that we don’t see in any other EFTPOS solutions.

Merchants will have to sign up to the Qantas Business Rewards program and link their membership details to their Live Eftpos account. Usually this incurs an $89.50 joining fees but this is waived for Live Eftpos customers.

Merchants can then earn 1 Qantas Point per $1 for Visa and Mastercard payments processed through the Live Eftpos Black terminal (1 Qantas point per $2 for American Express and Diner’s Club). There is no points cap, so this can be very lucrative for merchants.

But Qantas points probably don’t outweigh Live Eftpos’s expensive transaction fees.

For example, if a hypothetical merchant was paying Live Eftpos’s rate of 2.335% but could have been with another provider at 1.10%, then they would be paying approximately 12.6 per Qantas point. According to Points Hacks, a Qantas point is only worth an average of 1.9c when redeemed!

Of course, this doesn’t take into account your personal circumstances, so please seek professional advice if required.

Payments

Live Eftpos accepts a broad range of card types. Merchants can accept EFTPOS, Visa, Mastercard, American Express, Diner’s Club and Union Pay, as well as Apple Pay, Google Pay and Samsung Pay.

Live Eftpos is also one of the few providers to accept Zip Money through their EFTPOS machine. Although they do not accept other payment types, such as Afterpay, Alipay or Wechat Pay.

Live EFTPOS Black Payments

Accept Visa, Mastercard, American Express, Diner’s Club, Union Pay, Zip Money and more — but it’s not cheap!

Settlement

Live Eftpos Black deposits payments into a merchant’s bank account every business day. However, merchants will receive any payments that occur before 5:45pm within 1-2 business days and any payments that occur after 5:45pm within 2-3 business days.

Live Eftpos calls this ‘same day settlement’ because the deposits occur every day. But same day settlements generally refers to receiving your funds on the same day, which Live Eftpos cannot do.

Multi-Currency

Multi-currency (also known as direct currency conversion) is the ability to show the cost of a purchase in a customer’s home currency on the eftpos machine.

The benefit of direct currency conversion for a merchant is that it reduces the likelihood that a customer disputes their transaction when they are surprised by the foreign exchange cost.

Live Eftpos Black offers direct currency conversion.

Least-Cost Routing

Typically debit card transactions are processed by the Visa or Mastercard network, which costs merchants more than processing them through the EFTPOS network. And merchants usually can’t choose which network is used!

Least-cost routing allows merchants to choose with network is used to process debit card transactions, thereby reducing their merchant fees. It is becoming more popular, with most of the Big 4 Banks and Tyro offering this feature.

Unfortunately, Live Eftpos does not offer least cost routing at this time.

Dedicated Bank Account

Live Eftpos does not require a merchant open up a dedicated bank account — because they don’t have bank accounts. Merchants can settle their funds in the account of their choice.